| 3PL |
Third party logistics provider |
| Ambient products |
Food that can be stored at room temperature, generally about 20˚C |
| Bidfood ecommerce platform |
Developed by our NZ-based software development team, BidOne, these sites are globally rolled out to local platforms, accessible on all devices for online ordering, menu planning, invoicing, sales reports, and day-to-day customer engagement. Uniquely named for each market eg BidfoodDirect in UK, myBidfood in Australia etc |
| Carton-movers |
Traditional low margin logistics distribution business |
| Catering sector |
A broad service category that provides foodservices to businesses that prepare large-scale meals for events and functions |
| Chilled products |
Food that is stored at refrigeration temperatures (between 2˚C and 4˚C) |
| Contract distribution |
Entire order delivered on one truck with customer supplied products, on customer determined schedule |
| DC |
Distribution center, also referred to as a depot |
| DSM |
Demand side management |
| ESG |
Environment, Social and Governance processes and reporting in line with recommendations of Global CPD guidance, King IV and GRI G4 |
| Farm gate inflation |
Agricultural price inflation |
| Foodservice sector |
The business of being a delivered wholesaler of a broad multi-temperature product range to the catering and hospitality sectors |
| Free-trade |
Also referred to as street trade or independent trade Standalone customers which are not part of a large conglomerate or holding entity, usually owner managed high-end restaurants |
| Fresh |
Fresh produce (fruits and vegetables), as well as fresh meat, fish and/ or poultry |
| Frozen |
Prepared fresh product, packaged and frozen at -18˚C for distribution |
| Group |
Bidcorp group, consolidating all subsidiaries (see Note 12.3) |
| Horeca |
A foodservice distribution channel that includes hotels, restaurants, caterers, cafés and the broader hospitality industry |
| Hospitality sector |
A broad service category that provides foodservices to a hospitality business such as restaurants, pubs and hotels |
| Industrial caterers channel |
A provider of catering services within the industrial sector, the industrial caterer usually has a presence situated on site |
| Institutional channel |
A foodservice distribution channel into canteens within hospitals, schools, care homes and prisons |
| JSE |
Johannesburg Stock Exchange Limited |
| Logistics segment |
A segment of the foodservice sector that supplies logistics solutions to large scale food providers and the QSR trade |
| National accounts channel |
Accounts which have a head office structure with one point of contact for overall account management |
| Non-food products |
Collection of non-food items ranging from cleaning products, work clothing, kitchen equipment, serviettes, dining goods etc |
| Out-of-home eating |
Restaurant and casual dining prepared outside of the home |
| Own-brands |
Also known as home-brands or private label products, owned by Bidcorp and TM registered |
| Processing segment |
A segment of the foodservice sector which manufactures and distributes processed, semi-processed and prepackaged products |
| QSR |
Quick service restaurant |
| Ready-meals or Ready-to-eat |
Pre-packaged, pre-prepared deli foods and chilled or frozen meals |
| Re-pack products |
Re-packing of bulk containers of whole produce into smaller quantities as part of the light manufacture value-add services offered by Bidfood |
| Retail segment |
Business which supplies a full-range of products to supermarkets and hypermarkets |
| Sous Vide products |
Quality cuts sealed in airtight plastic bags for slow cooking in water baths or in temperature-controlled steam environments |
| Voice picking |
Accurate, efficient, and effective order picking system implemented in warehouses |
