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We cannot control the national economy, but we can control how we respond to macro-opportunities

and challenges.

Changes in consumer eating habits

Changes in consumer eating habits such as a decline in consuming

food away from home, declining portion sizes, or shifts in non-customer

restaurant preferences could reduce demand for our products. If consumer

eating habits change, we may be required to modify product lines at

high implementation costs. We remain close to our customers’

requirements arising from changes in consumer eating habits,

however, compliance may be costly and time consuming.

Environmental, health and safety compliance

Compliance is non-negotiable. Non-compliance results in lawsuits,

investigations and reputational damage. We face a broad range of international,

national and local laws and regulations governing issues such as discharges

to air, soil and water; hazardous substances; contamination exposures;

employee health and safety; and fleet safety. The cost of compliance

is significant, and although we are committed to ensuring we

remain compliant, the risk is ongoing.

Reputational damage from adverse publicity

Good reputation is critical particularly in selling our own

brand products. Any event that damages our reputation such

as adverse publicity about the quality, safety or integrity of our

products could quickly affect our results. Instances of food-borne

illnesses or food tampering or other health concerns, even those

unrelated to our products, can result in negative publicity about the

foodservice industry and dramatically reduce our sales.

Product liability claims

As a reseller of food products, we may be exposed to liability

claims should our products cause injury or illness. We have

insurance to cover product liability claims. We generally seek

contractual indemnification and insurance coverage from suppliers,

but this indemnification is limited. The impact if we do not have

adequate cover for a liability related to defective products

could be significant.

Horeca – to market

High depedency on technology

To effectively serve our customers requires that our IT systems

are able to manage significant aspects of our business. These

include purchases, orders, warehouse management, efficiently

loading trucks, storage space optimisation and e-commerce.

IT disruptions can negatively impact our customer service,

decrease volumes and result in increased costs and lower

returns. We have invested and continue to invest in technology

security initiatives, business continuity and disaster recovery plans.

Cyber security

We rely upon IT networks and systems to process, transmit

and store electronic transactions in virtually all of our

business processes. This gives rise to cyber security risks

such as security breach, espionage, system disruption, online

platform hijacking or unauthorised access to information. We

have implemented measures to prevent security breaches

and cyber incidents; however a breach of this nature could

still result in significant negative business

disruption and/or reputational damage.

Innovation

Growth through organic expansion

and acquisition

Bidcorp may selectively pursue opportunities to supplement

organic growth with strategic acquisitions. Any such

acquisition or joint venture may change the scale of

Bidcorp’s business and operations and may expose it to new

geographic, political, social, operating, financial, legal, regulatory

and contractual risks.

Succession planning

Bidcorp’s ability to operate or expand effectively depends

largely on the experience, skills and performance of its senior

management team and technically skilled employees. Any

senior management departures or unavailability (due to death,

injury, illness or other reasons) or technically skilled worker

shortages could adversely affect Bidcorp’s operational efficiency.

Strategy

Brexit

Generally business sentiment to Brexit appears to be more

cautious than consumer sentiment, however, the longer-term

implications are unknown. Foodservice market impact is

unseen currently, however, some food inflation would benefit

but consumer confidence may inhibit demand. Increased

tourism and “staycations” will most likely boost demand.

Economic, political or social instability

Bidcorp is a geographically diverse entity exposed to the

changes or instability affecting the global economic, political or

social environment in the various regions which could affect an

investment in Bidcorp. Continued instability in South Africa

could lead to increased borrowing costs and a diminished ability

to raise capital from the international debt markets.

Macro-economic shifts

1

Sourcing and procurement

2

Warehousing and distribution

3

Sales and service

4

Innovation

5

Horeco - to market

Strategy

Macro economic shifts

1

Sourcing and procurement

2

Warehousing and distribution

3

Sales and service

4

Innovation

5

Horeco - to market

Strategy

Macro economic shifts

2

Warehousing and distribution

3

Sales and service

4

Innovation

5

Horeco - to market

Strategy

Macro economic shifts

1

Sourcing and procurement

2

Warehousing and distribution

3

Sales and service

4

Innovation

5

Horeco - to market

Strategy

Macro economic shifts

Group overview

Bidcorp Limited Annual integrated report 2016 | 

Page 7