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Risks and opportunities

Product cost volatility

Foodservice distribution is characterised by high inventory turnover at

relatively low profit margins. Volatile product costs have a direct impact.

Our profit levels may be negatively affected by product cost deflation, even

though our gross profit percentage may remain relatively constant.

We tend not to enter into long-term customer agreements, as

such, our businesses are able to react quickly to changes in

product pricing.

Extreme weather conditions and natural disasters

Some of our facilities and our customers’ facilities are located in areas

that may be subject to extreme, and occasionally prolonged, weather

conditions. Such extreme weather conditions may interrupt our operations

and reduce the number of consumers who visit our customers in

such areas, and may impede our access to customers, all of

which could have an adverse effect on our business.

Third-party product supplier dependencies

Most of our products are sourced from third-party suppliers.

We typically do not have long-term contracts with suppliers.

Although our purchasing volume can provide leverage, suppliers

may not be able to provide the quantities and prices requested. Hence

we may incur delays caused by production interruption and costs based

on conditions outside our control.

Group purchasing organisations

Some customers purchase through group purchasing

organisations (GPO) in order to reduce prices paid on the

foodservice orders, in turn placing pricing pressure from these GPOs

on us. GPO membership has recently included smaller, independent

restaurants. If GPO membership continues to add a significant number of

our customers, we may be forced to lower the prices we charge in order

to retain the business.

Timely infrastructural investment

Timely future investment in infrastructure development is key

to creating the capacity demanded by growth. Expansion

requires distribution centres and depots to be large enough

to be economically viable, yet small enough to be agile and

customer focused.

Fuel and other transportation costs

Fuel costs often negatively affects consumer confidence and

discretionary spending. This could result in a reduction of the

frequency and amount spent on food prepared away from

home. Increasing fuel costs often increases product prices,

and delivery costs to our customers. These factors affect our

sales, margins, operating expenses and results.

Warehousing and distribution

Intense competition

Foodservice distribution is highly competitive driven by local presence,

geographic reach, private label offerings, purchasing power, cost

efficiencies and meeting varied customer requirements. By not having

exclusive agreements, customers switch suppliers easily to lower

prices, differentiated products or perceived better customer

service. The cost of switching is very low as are the barriers to

entry in this market.

Industry pricing practice changes

Foodservice distributors generate some gross margin from supplier

promotional allowances. Promotional allowances are based upon

efficiencies provided to suppliers through purchasing scale and

marketing and merchandising expertise. Promotional allowances are

a standard practice, however changes that might impact these

allowances could be adversely disruptive.

Cash collection

Should customers suffer significant financial difficulty which

results in an inability to pay debts timely. Even when contracts

with these customers exist, if customers are unable to meet their

obligations, it does adversely affect our collections, resulting often in

negotiating discounts or financing terms.

Sales and customer mix

Foodservice distribution is a low margin industry.

For customers in the independent or street segments, we provide

a higher level of service and therefore create a higher operating

margin. Our ability to grow this key customer base

is a key element of our strategy.

Service excellence

Decentralised business models and geographic diversification is key to effective risk management

within Bidcorp.

Sourcing and procurement

1

Sourcing and procurement

2

Warehousing and distribution

3

Sales and service

4

Innovation

5

Horeco - to market

Strategy

1

Sourcing and procurement

2

Warehousing and distribution

3

Sales and service

4

Innovation

5

Horeco - to m rket

1

Sourcing and procurement

2

Warehousing nd distribution

3

Sales and service

4

Innovation

Page 6

 | Bidcorp Limited Annual integrated report 2016