Annual Integrated Report 2019

Employees training spend 2019 R17,7m 2018 R17,1m Each business has applied their minds to motivate their teams and navigate this challenging time. In spite of the successes achieved to date, the increasing expense of training new staff, using temporary staff for some roles, accommodating wage increases and long-term career development opportunities has been signi cant. The lack of truck drivers across many of the European jurisdictions is causing higher operational costs and pressure on the teams. Hiring external drivers and transport may be at higher prices. Managing our labour force remains high on the agenda and focus for the coming year, identifying logistic ef ciency improvements to be able to respond to this challenge. Igartza broadline business acquired in Basque Country, Bidfood Iberia Ari Salihi is named Bidfood Netherlands Employee of the Year 1 000th employee Pawel Sierzant, a driver in Poznan, Bidfood Poland Bidfood Belgium celebrates its 100 year anniversary with a spectacular party Human capital Human capital Culinary School, Bidfood Czech. DAC truck Montecarlo, Italy. Records achieved • Highest ever sales month for Frustock Portugal • Highest ever sales records broken in Lithuania and Latvia 21 573 employees trained Each entity, supported by their own management team, is guided in responding to the needs and requirements of their chosen market place. With nearly 8,000 staff in Europe, our management team is properly supported and equipped to achieve even more in the year ahead. Bidfood Europe is all about their people – not only those in employment, but also those that are involved in the supply chain, the customers served and the communities that are touched by the day- to-day making, buying, delivering, serving and eating our food. Europe has experienced labour challenges over the past year, in particular in sourcing staff for the warehouses and driving the trucks, but also with low unemployment rates, individual expectations for wage increases and career progression. Bid Corporation Limited Annual integrated report 2019 / 43 Divisional review