Annual Integrated Report 2019

Bidfood Australia employs nearly 2 500 people nationwide across the entire branch network. To ensure our continued success as Australia’s premier foodservice distributor, our strategy is to empower our people through entrepreneurship, incentivisation and decentralised management. Team members are also provided with continual support and development opportunities where necessary. More than 2 200 people work at Bidfood New Zealand and are the heartbeat of our organisation and our most valuable asset. They are highly skilled, dedicated and hard working with a service culture second to none. They will “do whatever it takes” to help the customer and provide exceptional service. Bidfood NZ had a challenging year with labour-related issues and wage pressures. The business adjusted to this and got creative in problem solving. This challenge is going to remain, as Bidfood NZ defends a strong competitive position held, contends with high labour costs, coupled with full national employment. The team are fully aware of the issues and are taking proactive action. Female employees 1 261 2018: 1 237 27% 3 443 Male employees 2018: 3 377 73% Fatalities Zero fatalities for the past three years Rachel Ruggiero Bidfood Australia Phil Struckmann Bidfood New Zealand 4 704 Total employees 2018: 4 614 Our Execs who lead Employees training spend 2019 R1,8m 2018 R2,4m Through intentional proactive investment in people, technology, the community and environmental management, Bidfood Australasia aims to make a positive contribution to real long-term sustainability. Bidfood has built its organisation around quality. Quality food and quality people. Bidfood’s philosophy of working with a decentralised management structure, allows regional general managers a high level of independence, responsibility and responsiveness to make operational decisions that best suit regional demands. This allows for the development of strong regional relationships between customers whilst retaining the bene t of a national business focus. 594 employees trained Payroll spend (Rbn) 3,5 2019 3,3 4 3 2 1 0 2018 Human capital Human capital food and quality people. Bidfood’s philosophy Product demonstration Dunedin, Bidfood NZ. Team Townsville Auckland, Bidfood NZ. New Plymouth in training, Bidfood NZ. Bidfood NZ’s Whangarei branch wins Branch of the year for the 5th consecutive time. 6% Bid Corporation Limited Annual integrated report 2019 / 31 Divisional review