Annual Integrated Report 2019

Bidcorp’s 2019 stakeholders Bidcorp served more than 313 675 customers, an 8% increase on prior year 31% of all revenue generated from ecommerce platforms We strive to create value for our customers by listening to them – understanding what their needs are and responding to make their lives easier. Through the introduction of our online ecommerce tools, customers are able to engage real time and place orders on a tablet, mobile phone or laptop, with a delivery time as quick as within the operating day. Bidfood is providing and growing a portfolio of leading brands, to meet our customers’ needs. Many of our customers are nding skills and space expensive, we are able to offer pre-prepared products, sous-vide meals at locally situated depots, able to ease this burden. Independent customers now make up 52% of total revenue Customers We are committed to meeting and supporting the national and local needs of each government body and institution in all jurisdictions that we operate in. Contributing to the scal revenue through timely and accurate submissions of transparent nancial results. Supporting wider government initiatives such as human rights issues, gender equality and transformation is key. This support is demonstrated through active participation and engagement, providing input and insight to changes and advancements in legislation. Operating our business ethically and ensuring good governance practices are in place, including a zero-tolerance to any form of fraud and crime. Authorities R1,4 billion paid in taxes; average tax rate of 23,3% We strive to create value for our suppliers by engaging with them on market trends and requirements. Alerting them to changes in customer needs and product developments required. In South Africa we actively promote enterprise development through the purchase of goods and services from BBBEE accredited suppliers and support the establishment and development of new businesses in the market. Own brand products now make up 18% of total revenue 20 400 suppliers, just 2% increase on prior year, offering 324 514 product SKUs Suppliers 36% of 2019 revenue from sale of Frozen products, Chilled 28% , Ambient 31% and Non-food 5% We strive to provide our investors with value through consistent nancial returns in the form of dividends and share price growth. Through effective management of our nancial resources and appropriate capital allocation decisions we ensure value is created for the investors. Proactive, transparent communications, quarterly trading updates and engaging reporting ensures the shareholders are informed of the performance of the company. 44 698 public shareholders, holding 99,98% of the 335,4 million shares in issue We distributed a total of R2,0 billion in dividends to our shareholders Investors DAC’s own brand ARCO pesto, Italy. The group operates in over 35countries engaging with more than 35 different governments and tax authorities 16 / Bid Corporation Limited Annual integrated report 2019