Annual integrated report 2018

Social Bidcorp strives to be a good corporate citizen. We are a decentralised business operating in numerous jurisdictions. Local requirements, norms and laws differ. Bidcorp’s social and ethics committee monitors performance in good corporate citizenship, social and economic development, matters relating to health, safety and the environment, consumer relations, anti-corruption efforts and employment practice. Social engagement and responsibility Sound governance Enabling protocols A key enabling protocol is Bidcorp’s management representation letter (MRL), which is signed off quarterly by every business, confirming that each company meets Bidcorp standards. This process recommits each operation to compliance with Bidcorp’s code of ethics while reaffirming that the business does not engage in price-fixing and corruption. It also confirms that the business honours all relevant statutes. The MRL also reaffirmed Bidcorp’s zero tolerance of any form of child labour as the group fully endorses the principles of the UN Global Compact and supports all efforts to combat modern slavery. Group companies not only ban child labour practices in their own operations, but take steps to ensure suppliers do so as well. Another protocol for building group momentum is the group-wide risk surveys. In the review period, two were conducted, one into fire safety, the other into food safety. The fire safety study gathered information on fire risk identification and mitigation, fire detection and fire-fighting equipment, evacuation procedures and each business’s state of readiness. Food safety research considered food safety policy, systems for monitoring changing regulations, food safety management systems, the regularity of in-house safety audits, supplier relationships and risk mitigation. These give operational companies a framework for future reference while drawing attention to areas requiring renewed focus. See: www.bidcorpgroup.com/ code-of-ethics.php Gender diversity Workplace discrimination of any kind impacts productivity and disengages staff. Bidcorp is committed to creating a workplace environment that is equitable to all, offering equal opportunity to all. Female representation in senior staff grades can vary significantly across the group and development of women into senior positions remains a priority. In 2018, businesses in the UK and Australia conducted internal surveys to establish a baseline as a first step in achieving consistent improvement. One point of focus was pay disparity. Encouragingly, the UK study showed that in several categories women received higher pay and bonuses than men while at some companies more women qualified for bonuses than men. A top-down approach was adopted through the approval of the Bidcorp diversity policy, and is a standard we expect all in our group to embrace. Deepest sympathies Regretfully a fatality was reported in the current period. This incident serves as a reminder that even when rigorous health and safety measures are in place, it is imperative to ensure all guidelines are strictly observed. We extend our deepest sympathies to the family. Listeriosis outbreak South Africa experienced the world’s worst ever listeriosis outbreak, reporting 183 deaths and more than a thousand confirmed infections. Bidcorp responded immediately with a national recall of all potentially implicated products, in conjunction with the affected local suppliers. Utilising existing food safety management system procedures to effectively manage this crisis. The team set-up a website communication portal and emailed customers updates to inform and educate them regarding the implications of the crisis. Through collaboration with industry specialists, academics and food safety service providers Bidfood SA facilitated “Food Safety and Listeriosis Update” seminars nationally in eight different locations. These seminars were provided at no cost with the primary focus of educating the foodservice industry stakeholders on the correct information pertaining to this crisis. An understanding of the role players in the supply chain, critical in preventing the perpetration of food safety hazards in the kitchen environment was shared. We remain vigilant in our efforts to ensure the highest standards of food safety are maintained, both in our own environments and those of our suppliers, customers and wider community. Community engagement Bidcorp businesses are rooted in the communities they serve. The bond is fostered by continual engagement and support for worthy causes. Each business decides its social investment priorities, though support for education is a recurring theme. Substantial social contributions are made at all group businesses, some sourced from each company’s social investment budget while other contributions come from Bidcorp people themselves. See: www.bidcorpgroup.com/ community-projects.php S Human Capital Social and Relationship Capital Environmental 54 Bid Corporation Limited Annual integrated report 2018