Annual integrated report 2018

Emerging Markets continued Water consumption in South America has increased as a result of expansion into larger premises and increased production. Rainwater is harvested and used in Brazil for ablutions and in vehicle wash bays. High- pressure steam is used to clean equipment. Turkish warehouse cleaning initiatives have also contributed to lower water consumption. BF has invested in ammonia-run cooling plants, a more environmentally friendly refrigerant. Where possible, cooling systems in all businesses are moving to liquid ammonia. Refrigerant efficiencies have been achieved by equipping the Turkish trucks with electrically charged cooling panels for temperature control during the day, reducing the use of high-emission refrigerant gases. Many regions are focusing on waste management and recycling. Turkey reports on all potential waste that may be generated and works with the ÇEVKO Foundation to ensure packing waste is recycled. Human capital Due to the nature of the markets in which we operate and the need for specialist commercial expertise, much of our employee development focuses on skills and career training. These efforts include both current and potential employees. A number of training and development initiatives have been launched in our Middle East operations to embrace new opportunities provided by regime reform. South African operations continue to drive in-house development programmes while selected high-potential employees also benefit from management development programmes. Additional training, mentoring and coaching programmes are designed to fast-track black staff into management and senior management roles. Monitoring and ongoing efforts to prevent workplace injuries are key management functions in all operations. Occupational injuries reported during the year relate broadly to slips and falls and injury to limbs. No disabling injuries were reported during this period. Corrective action plans are designed to prevent similar injuries in future. It is with deepest sympathy that we report a fatality in South Africa in December 2017. Social and relationship capital The sustainable sourcing of product is a top priority. BF upholds a sustainable food policy that ensures all food products are properly labelled, with all required information presented on the label. Following the listeria crisis in South Africa, our businesses proactively implemented quarterly environmental testing of all chiller units, testing specifically for listeria monocytogenes. To date, no contamination has been found. These tests extend to water sources. Random product testing is also conducted. Random tests are also carried out along the supply chain. Similarly, CFG, a manufacturer and distributor of meat, poultry, dairy and general food ingredients, requests that all its suppliers be accredited by Fairtrade or UTZ (sustainable farming certifications). Brazilian operations continue their support for charities, schools and old age homes. UAE operations are increasing their social investment in line with government directives. They assist foodbanks, reading projects and those with autism. During the month of Ramadan 2018, our UAE operations volunteered to provide dinner at the time of breaking the fast (iftar) to the staff and local communities. The South African business fosters job creation, enterprise development and personal growth. Its Certificate Programme in Professional Cookery has become a springboard into the foodservice industry. A black female-owned farming and food processing business, Urban Grown, continues to supply products. BF has supported this operation’s growth into a larger scale commercial farming supplier to the broader fresh food market. In Asia, our businesses have a longstanding reputation for community support, leveraging enduring partnerships to help those in need. Angliss continues its long-term support of SAHK, an association that assists 15 000 families with physically and mentally challenged family members. Human capital Female employees 3 793 2 221 Male employees 6 014 Total employees 2017: 6 046 Employees training spend 2018 R11,8m 2017 R14,0m Fatalities 1 fatality in the past three years Payroll spend (Rbn) 0,0 0,5 1,0 1,5 2,0 2018 2017 1,7 1,7 Social and relationship capital CSI Spend (Rm) 0,0 0,5 1,0 1,5 2,0 2,5 2018 2017 1,0 2,2 2017: 3 936 2017: 2 110 Note: Human and Social and Relationship Capital 2018 information presented above does not include Chipkins Puratos due to it being equity accounted from April 1 2017. 44 Bid Corporation Limited Annual integrated report 2018